Privacy Notice
Data privacy was and will always be a top issue in our connected world, our purpose is for you to enjoy peace of mind browsing our website knowing how we value and protect your personal data.
Here you will find an overview of how we process your Personal Data, the purposes for which we process it, and how you benefit. You’ll also see what your rights are and how you can contact us.
1. Privacy Notice Updates
We update our privacy notice regularly as the need be. We encourage our visitors to review our privacy notice as often as they see fit to remain up-to-date with how we use their personal data.
2. Children’s Personal Data
Flavors Boutique does not knowingly collect Personal Data from or about children (aged under 18), and Flavors Boutique does not knowingly market its products or services to children. If Flavors Boutique becomes aware that the person submitting Personal Data, through any part of Flavors Boutique’s websites, is a child, Flavors Boutique will use reasonable efforts to delete that Personal Data from its files as soon as possible. Flavors Boutique will also use reasonable efforts to ensure that this Personal Data is not used for any purpose, nor disclosed to any third party.
3. What data do we collect?
The Personal Data that you provide us, e.g., when you create an account, make a purchase, login on our websites, contact us, provide feedback, fill in a form, email us, call us, share content on a Flavors Boutique site or publicly share information about Flavors Boutique on social media.
The data that we create (e.g., when you make a purchase, and data that is collected automatically when you access one of our websites, e.g., IP address, device ID, what browser you use or how you interact with Flavors Boutique sites before or after having an account with us). You can see our Cookies notice for more information.
Data collected from other legitimate sources such as public sources, data from your interaction with our advertising, or Personal Data that comes with your profile on a social network and that you have made available to us.
4. Why do we process your Personal Data?
We process your Personal Data, including any sensitive personal data that you have provided to us with your consent, to:
• Communicate with you
• Allow you to create and access your user Account
• Fulfil your purchase orders
• Answer your queries
• Provide you with communications about Flavors Boutique and our products.
We also process your Personal Data in order to:
• Help us comply with the law
• To sell or transfer any relevant part of our business
• To manage our systems and finances
• To conduct investigations and to exercise legal rights.
We combine your Personal Data from all sources so that we can understand you better to improve and personalise your experience when interacting with us.
5. Who can access your Personal Data and why?
We limit the disclosure of your Personal Data to others, however we do need to disclose your Personal Data in certain instances and mainly to the following recipients:
• Third parties engaged by us to provide services such as hosting and administering Flavors Boutique website, applications and services (e.g. features, programs, and promotions) available to you, subject to appropriate protections;
• When you make a purchase, We or our payment processing provider(s) handle payment and financial information (such as Credit card number, expiry date etc.) in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.
• Credit reporting agencies/debt collectors, where permitted by the law and if we need to verify your creditworthiness (e.g. if you choose to order with invoice) or collect outstanding invoices; and
• Relevant public agencies and authorities, if required to do so by law or a legitimate business interest.
6. Transfer of your personal data
Your Personal Data may be processed by third parties outside of Switzerland (including countries outside the European Economic Area) for the purposes set out in this notice. When your Personal Data is transferred to other countries, we take reasonable steps to ensure that applicable laws are being followed. We require such third parties, who may be based outside of Switzerland, to comply with all relevant data protection laws and security requirements in relation to your personal data.
7. What are your rights over your Personal Data?
Whenever we ask you to provide us with any Personal Data, you will be told why we need it and how it will be used. Your Personal Data will only be processed for the purposes set out in our Privacy Notice, or any other further purposes notified to you before the processing begins. If you choose not to provide Personal Data when we ask you, this may limit the services we can offer you. For example, if you do not provide your personal details, we cannot process the payment or deliver your order.
If you share Personal Data with us, you have a right to (i) request access (i.e. to ask us what data we have about you, and obtain a copy), (ii) ask for changes to be made or (iii) to have the data deleted. This can be done by logging into your account or contacting us.
For cookies and similar technologies, you can manage your preferences through our Cookie Consent Tool and find more information in our Cookies notice. However, please note that if you do this you may not be able to use the full functionality of this website.
You may also have the right to (i) request the transfer of your Personal Data to another company; or to (ii) object to the processing of your Personal Data in certain circumstances.
You can make a complaint
If you are concerned about a possible interference with your privacy or misuse of your Personal Data by us you can contact us to make a complaint. We hope we can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns you also have the right to complain to competent data protection authorities.
8. Data security and retention
We use a variety of measures to keep your Personal Data confidential and secure, including restricting access to your Personal Data on a need-to-know basis and following appropriate security standards to protect your data.
We take every reasonable step to ensure that your Personal Data is only processed for the minimum period necessary in connection with:
• the purposes set out in this Privacy Notice;
• any additional purposes notified to you at or before the time of collection of the relevant Personal Data or commencement of the relevant processing; or
• as required or permitted by applicable law; and thereafter, for the duration of any applicable limitation period. In short, once your Personal Data is no longer required, we will destroy or delete it in a secure manner.
9. Contact us
A&B Flavors GmbH acts as “controllers” in Switzerland of your Personal Data that is processed under, or in connection with, this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Flavors Boutique’s Personal Data collection and processing practices, please contact us, or email customer@flavors-boutique.com or mail us at:
A&B Flavors GmbH.
Data Protection Office
Zwängiweg 7,
8038 Zürich
Switzerland